Sainagua water purifiers have a lifespan of over 10 years.
It is recommended to change Coldstreams filters every 6 months to maintain filtration quality.
Delivery times at Sainagua
At the house of Sainagua, we do everything we can to deliver to you as quickly as possible.
✅ Order processing : below 24 to 48 working hours after payment validation.
✅ Here are the delivery estimates based on your geographic area:
Metropolitan France | Delivery in 2 to 5 working days depending on the mode of transport chosen. |
Europe | Delivery in 3 to 7 working days, depending on the country of destination. |
International | Delivery in 5 to 15 working days, depending on customs and carrier delays. |
💡 You will receive an email with a tracking number as soon as your order is shipped.
📩 A question about your delivery? Contact us at sainagua@pm.me, our team is at your disposal! 😊
If you encounter a problem with your order, please have your order number ready and contact us at sainagua@pm.me. Our customer service team is available to assist you and offer a suitable solution.
If you received your package or products damaged, here's what to do: contact us at sainagua@pm.me and send us the following:
📸 A photo of the package received
📸 A photo of the broken product
📸 A photo of your shipping label
Our team will quickly assist you to find a suitable solution.
You can contact us by filling out the form available in the section Contact from our site or by emailing us at sainagua@pm.me.
Please feel free to contact us using the form available in the Contact section of our website. Our team will be happy to respond as soon as possible. 😊
Sainagua was born from a mission:
offer water filtration solutions of exceptional quality, guaranteeing pure and healthy water every day.
Our products combine performance, durability and respect for the environment to bring you water free of all impurities, with complete confidence.